Shipping Policy

Last Updated: August 19, 2026

Thank you for shopping with Thrive Well. We work hard to prepare and ship your order quickly, carefully, and securely.

Order Processing

Most orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During periods of high order volume, promotions, holidays, or unexpected circumstances, processing may take slightly longer.

Shipping Within the United States

Thrive Well currently ships to eligible addresses within the United States.

Available shipping methods, estimated delivery times, and shipping charges will be displayed at checkout before you complete your purchase.

Depending on the destination and order, we may use carriers such as USPS, UPS, or other reputable shipping services.

Estimated Delivery Times

Once your order has shipped, most domestic orders arrive within approximately 3–7 business days.

Delivery times are estimates and are not guaranteed. Weather, carrier delays, holidays, incorrect addresses, or other circumstances outside of our control may affect delivery.

Order Tracking

When tracking information is available, you will receive a shipping confirmation containing your tracking number after your order has been prepared for shipment.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Charges

Shipping costs, when applicable, are calculated and displayed during checkout.

From time to time, Thrive Well may offer free or discounted shipping promotions. Any applicable terms will be displayed with the promotion.

Incorrect or Incomplete Addresses

Please carefully review your shipping address before submitting your order.

Thrive Well is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will make every reasonable effort to correct the address before the order ships, but we cannot guarantee that changes can be made once processing has begun.

Lost or Delayed Packages

If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If you believe your shipment has been lost, please contact us so we can help review the tracking information and determine the appropriate next steps.

Packages marked as delivered by the carrier may require additional investigation with the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us promptly and include:

• Your order number

• A description of the problem

• Photos of the damaged package and product, when possible

We will review the issue and work with you toward an appropriate resolution.

Temperature and Weather Considerations

Some wellness products may be affected by prolonged exposure to extreme heat or cold.

We take reasonable care when preparing shipments; however, customers should retrieve delivered packages as soon as reasonably possible, particularly during periods of extreme temperatures.

Changes to This Policy

Thrive Well may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated revision date.

Questions?

If you have questions about an order or shipment, please contact the Thrive Well team through our Contact Us page. We’ll be happy to help.