Shipping Policy

Last Updated: August 27, 2026

Thank you for shopping with Thrive Well. We work to process, pack, and ship every order carefully and as quickly as possible.

Free Shipping

Thrive Well offers:

• Free shipping on all orders of $50 or more

• Free shipping on all Subscribe & Save orders, regardless of order value

• Standard shipping charges apply to one-time purchases under $50

Any applicable shipping charge will be displayed at checkout before you complete your purchase.

Order Processing

Most orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During periods of high order volume, holidays, promotions, or unexpected circumstances, processing may take slightly longer.

Shipping Within the United States

Thrive Well currently ships to eligible addresses within the United States.

Orders may be shipped using USPS, UPS, or another reputable carrier, depending on the destination and order.

Estimated Delivery

After your order has shipped, most domestic orders arrive within approximately 3–7 business days.

Delivery times are estimates and are not guaranteed. Weather, holidays, carrier delays, address issues, and other circumstances outside of our control may affect delivery.

Order Tracking

When tracking information is available, you will receive a shipping confirmation after your order has been prepared for shipment.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Subscribe & Save Shipping

All active Subscribe & Save orders qualify for free standard shipping, even when the order total is below $50.

Subscription orders are shipped according to the delivery schedule selected when the subscription is created.

Customers may manage eligible subscription options, including skipping, rescheduling, or cancelling future orders, through their subscription management portal.

Incorrect or Incomplete Addresses

Please review your shipping address carefully before placing your order.

Thrive Well is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has entered processing.

Lost or Delayed Packages

If tracking information shows that your shipment is delayed, please allow additional time for the carrier to complete delivery.

If you believe your package has been lost, please contact the Thrive Well team so we can review the tracking information and help determine the appropriate next steps.

For packages marked as delivered but not received, additional investigation with the shipping carrier may be required.

Damaged Shipments

If your order arrives damaged, please contact us promptly and provide:

• Your order number

• A description of the issue

• Photos of the damaged shipping package and product, when possible

We will review the situation and work with you toward an appropriate resolution.

Extreme Temperatures

Dietary supplements should generally be stored according to the directions provided on their labels.

Customers are encouraged to retrieve delivered packages as soon as reasonably possible, particularly during periods of extreme heat or cold.

Changes to This Policy

Thrive Well may update this Shipping Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Questions?

If you have questions about shipping, tracking, or an order, please contact the Thrive Well team through our Contact Us page. We’ll be happy to assist you.